Whatsapp Business MVP

Clarify

• Are we talking about the user workflow strictly?
• Do you also want me to detail out user personas and more details? Stick to user workflow

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User Perspective

• Who is Adam? - Profile
• Maintain his inventory - Catalogue with picture of the item, description and price
• Converse with a customer - Identify a contact from list or go to a group. Strike a conversation over chat.
• Identify items of interest for a customer. - Browse through the catalogue and find items that match customer's interest.
• Share the right item with the customer - Send the catalogue to a customer or group
• Tag those thread which are more likely to be converted - Indicate items selected by the customer.
• Track his orders - A place to look at the status of all his orders

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User Workflow MVP

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Success Criteria